Original Warranty & Transition of Warranty Program for Original Cavalier to Cavalier 2.0Updated 11 days ago
For Our Valued Existing Warranty Customers
As we introduce our new and improved Cavalier 2.0 sunglasses, we want to ensure our existing warranty customers are well informed about how their current warranty will transition.
1. Warranty on Original Cavaliers:
- Replacement Availability: We will continue to offer replacement pairs of the original Cavaliers as long as our inventory lasts.
- Current Pricing: The pricing for existing single pairs remains at $95, with the warranty option at $125, and replacements at $28.
2. Transitioning to New Cavaliers:
- Once Original Inventory Sells Out: After the inventory of the original Cavaliers is exhausted, we will offer the new Cavalier 2.0 as a replacement.
- Special Offer for First New Replacement: As a gesture of our appreciation for your continued support, we will provide the first pair of the new Cavalier 2.0 as a replacement at the original price of $28. Please reach out to customer support at [email protected] for this offer.
- Future Replacement Pricing: Please note that future warranty replacements with the new Cavalier 2.0 will be priced at $45, aligning with our new warranty program.
Why the Change in Replacement Pricing?
- Upgraded Quality: The new Cavalier 2.0 features enhanced materials and design, including Rx-able frames and a more comfortable fit.
- Sustainable Practices: The use of recycled materials for the lenses and collaboration with a nationally recognized vendor add value to the product.
We're thrilled to introduce the enhanced Cavalier 2.0, upholding the integrity of your existing warranty while elevating product quality. This change embodies our dedication to innovation and sustainability, assuring you continued enjoyment of our best offerings. Our goal is to ensure a seamless transition for all our existing warranty customers. Should you have any questions, we're just an email away at [email protected].