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General Return and Exchange Questions

How do I initiate a return or exchange?

How do I initiate a return or exchange?. You can initiate your return or exchange by generating your pre-paid return label directly from your Shipment Tracking page that was sent to you in an email when your package was shipped out or this link. The

What is the "Blind Faith" Guarantee?

At Two Blind Brothers, we have a "Blind Faith" guarantee, which means that we offer free domestic returns and exchanges, no questions asked (*we cannot accommodate pre-paid international returns at this time). Our Blind Faith guarantee rests on two v

How do I return an item that was shipped internationally?

In regard to the return label for your order, if the link didn't work it is likely because your order was an international order. At this moment we are unable to offer pre-paid international returns. This information has been on our FAQ from the mome

How do I return a gift without the gifter knowing?

If you have received an item as a gift, please contact us at [email protected]. Please provide the email address and name of the person who gifted the item to you. We will not be able to provide a refund but we can assist with an exchange or

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