Two Blind Brothers ships throughout the United States and Canada. Unfortunately for Canadian orders, Two Blind Brothers has no control over taxes and duties charged, and we cannot waive these charges.$6.99 USD for domestic orders (under $95 USD). Exp

Two Blind Brothers ships throughout the United States and Canada.&#xA0; Unfortunately for Canadian orders, Two Blind Brothers has no control over taxes and duties charged, and we cannot waive these charges. $6.99 USD for domestic orders (under $95 USD). Expedited domestic shipping for $16.99 USD.&#xA0;<div>Free shipping only applies to domestic standard shipping orders valued at $95 USD or over</div><div>Free shipping does not apply to expedited shipping orders</div><div>Free shipping does not apply to international orders</div>

Where do you ship?

If there is a shipping delay or you are missing a package, please reach out to hello@twoblindbrothers.com. We will be more than happy to assist you as best as we can. However, please understand that our options are somewhat restricted when it comes t

<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If there is a shipping delay or you are missing a package, please reach out to&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(23, 113, 185); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">hello@twoblindbrothers.com&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We will be more than happy to assist you as best as we can. However, please understand that our options are somewhat restricted when it comes to interacting with shipping companies due to privacy considerations. If you wish to proactively seek more information about your order from them, you can utilize the provided contact information below. Keep in mind that shipping services may experience delays, especially during peak times like the holiday season, due to increased demand and labor shortages.<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">United States Postal Service/Customer service<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1 (800) 275-8777<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(23, 113, 185); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">https://faq.usps.com/s/article/Missing-Mail-The-Basics<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">United Parcel Service/Customer service<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1 (800) 742-5877<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(23, 113, 185); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">https://www.ups.com/us/en/help-center/contact.page<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">FedEx/Customer service<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1 (800) 463-3339<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(23, 113, 185); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">https://www.fedex.com/en-us/customer-support.html<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">DHL/Customer service<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(47, 57, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1 (800) 225-5345<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(23, 113, 185); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">https://www.dhl.com/us-en/home/contact-us.html

I need help with a missing or delayed package

Shipping rates & average timelines. Free shipping does not apply to expedited shipping orders. Free shipping does not apply to international orders. ***During times of increased shipping volume, orders may take longer to arrive at their destination,

Shipping rates &amp; average timelines<table border="1" style="border-collapse: collapse; width: 89.7136%;"><tbody><tr><td style="width: 60.833%;">Expedited Domestic (2-4 days)</td><td style="width: 37.5082%;">$16.99 USD</td></tr><tr><td style="width: 60.833%;">Standard Domestic (3-8 days)</td><td style="width: 37.5082%;">$6.99 USD</td></tr><tr><td class="fr-selected-cell" style="width: 60.833%;">Standard Domestic for orders $95 and up (3-8 days)</td><td style="width: 37.5082%;">Free</td></tr><tr><td style="width: 60.833%;">International Shipping - Canada (10-18 days)</td><td style="width: 37.5082%;">$14.55 USD *Duties may apply</td></tr></tbody></table>&#xA0;Free shipping does not apply&#xA0;to expedited shipping orders. Free shipping does not apply&#xA0;to international orders.***During times of increased shipping volume, orders may take longer to arrive at their destination, some take up to two weeks currently depending on the shipping provider.***Shipping FeesShipping fees are non-refundable. If you refuse any shipments from Two Blind Brothers you will be held responsible for the original shipping charges, plus the cost of returning the package to us. The amount will be deducted from any credit issued.For domestic returns, we offer prepaid return shipping labels.Currently, we do not offer prepaid return shipping labels for international returns.Processing timeAll orders are subject to a processing time (1-2 days on average) that is separate from the time it takes for a shipment to reach its destination. All orders are fulfilled and shipped from our warehouses Monday through Friday during hours of operation.

Shipping Information

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Two Blind Brothers

Shipping

Who are the Two Blind Brothers?

The story of Two Blind Brothers

How much vision do the brothers have?

Is Two Blind Brothers a company or a charity?

Where do the profits go?

What if I just want to donate?

Social Media

How do I opt out of emails and texts?

About Us

Information and Tools

Living with Stargardt's Disease

Research, Advocacy Organizations, Tools, & Our Diagnosis

About Two Blind Brothers

How do I initiate a return or exchange?

What is the "Blind Faith" Guarantee?

How do I return an item that was shipped internationally?

How do I return a gift without the gifter knowing?

General Return and Exchange Questions

Can I exchange individual items in my Shop Blind package?

Shop Blind Return and Exchange Questions

Returns & Exchanges

Shop Blind Tote Bag

Dog Bandana

Coolmax Socks

Unisex Slipper

Ankle Sock

Everything Tote Bag

Soft Baseball Cap

Cashmere Collection

Rib Knit Watch Cap

My Guide Dog Information

Why can't I buy Braille (the brown lab guide dog)?

Candles

Calf Sock

Cotton and Knit Blankets

Cavalier Sunglasses

Clothing Tag Information

Where are your products made?

2BB Notebook

Neutral Socks

Youth Socks

Chunky Knit Collection

Slipper Socks

Neoprene Bag Collection

Waffle Knit Collection

Ribbed Knit Collection

About Our Products

Perspective Graphic

NYC Skyline Graphic

Spiral Tank Graphic

Cure Graphic

Socks

Braille Metal Tag

Braille Meanings

Our Sunglasses

Can the Sunglasses Be Made Prescription?

Warranty Program- Cavalier 2.0 & Cruz

Cavalier 2.0 vs. Original Cavaliers: What's Different?

Sunglasses

Products

Why should I Shop Blind?

How does this help blindness?

What will I receive?

What is the difference between price options?

What is the value of the items in my Shop Blind package?

What if I want to choose my items or purchase a gift card?

If I order multiple tiers will they arrive separately or together?

How do I return a Shop Blind package for a refund?

What kind of package will my order be shipped in?

Shop Blind

What is The Reserve?

Why did we create The Reserve?

How do I access the Reserve?

I'm a returning customer but I cannot access The Reserve

Why can't I access the apparel items?

Do you sell apparel?

How long will I be on the waitlist?

The Reserve

What payment methods do you accept?

Can I get a refund in a different payment method than used on my original order?